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Hold Time: 44 minutes

December 9, 2010

I’m currently on the phone with an unnamed government agency. 

My hold time: 44 minutes. 

My goal: Be sweet and convince them to fax us some important information.

Lucky for me, they are playing some jazzy Christmas music and Im sipping on delicious coffee.

Too bad I can’t somehow shove some baked goods into the telephone. That would surely persuade them to give me what I need.

Cookies and cocoa anyone?

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